On behalf of Ambassador John McDonald, his wife Christel McDonald, the Institute for Multi Track Diplomacy which Ambassador McDonald founded, members of the National Sikh Center and the Guru Gobind Singh Foundation, and myself, Nicholas Thimmesch, Global Media & Communications Officer for IMTD, we would like to thank Unique Hands Medical Transport and in particular, Ayse Kurtoglu and her husband for their outstanding service. Ambassador McDonald (Retired) is 97 and for the most part, confined to a wheelchair, but remains active, especially for important occasions: he had been invited to attend a ceremony where he would be given an award for his outstanding service to the Sikh community by members of the National Sikh Center and the Guru Gobind Singh Foundation, who contacted Unique Hands to arrange his transportation. Ayse and her husband worked with all of us on every detail, were very flexible, informative, professional, and most important, responsive and compassionate to the special needs of Ambassador McDonald’s safe transportation. Ayse was given a detailed schedule that involved numerous stops and requirements, and she executed the plan flawlessly, arriving exactly on time at each destination. She made certain that the Ambassador was safely loaded securely into the vehicle and that his wife was comfortable. Once at the temple, Ayse brought the Ambassador, accompanied by his wife and myself, inside where she joined us in wearing the traditional religious head covering as well removing her shoes, all the while attending to the Ambassador. Ayse showed great sensitivity and respect to the exacting diplomacy of the event. After the award ceremony and the luncheon, she had safely secured the Ambassador back in the vehicle when several members of the temple informed us that the media was requesting several interviews with the Ambassador: Ayse accommodated their request, again unloading the Ambassador and waiting patiently during the many interviews, photographs and videotapings. Upon completion, she again loaded the Ambassador securely and transported all of us to our destinations: she engaged in lively conversation while executing professional driving, which made everyone comfortable. In closing, UniqueHands, Ayse and her husband provided excellent service that helped make what was a complicated, sensitive event an overwhelming success. We would highly recommend Unique Hands to those who are seeking exceptional, professional service in the transportation of their loved ones: a very special thanks to Ayse!
Global Media & Communications Officer
Institute for Multi Track Diplomacy
Nonemergency Medical Transportation (NEMT) Services provide a professional transportation including a broad range of transport and support services for those who are recovering from chronic illnesses, which are disabled, chronically or terminally ill, and need assistance with the essential transportation. About 70% of those using NEMT services are age 65 and older, and/or disabled.
Transportation is not a traditional discussed health policy, but it is a key determinant of health outcomes especially for individuals dealing with chronic health disorders or has disabilities. Communities that lack good transportation system face many barriers to good health and access to healthcare. Also, low income and rural communities are disproportionately harmed when transportation systems are underfunded, don’t operate effectively, or can’t address the needs. Limitations to wheelchair transportation can contribute to health disparities, decrease the community health, and increase the long-term health cost.